How to contact NASN
Alternately, you can contact NASN by telephone at 866-627-6767, by email firstname.lastname@example.org, or by mail to 1100 Wayne Avenue, Suite 925, Silver Spring, Maryland 20910.
How NASN collects Personal Data
“Personal Data” is any information that enables NASN to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
Personal Data that you give NASN
NASN primarily collects Personal Data provided to NASN by individuals when they interact with NASN products, services, and customer service. The types of Personal Data collected varies based on the services offered but may included the following.
You provide this when corresponding with NASN on the Site or by phone, email, or otherwise. This includes information you provide when you create a user account on the Site or participate in social media functions on the Site such as survey forms. The information you give NASN may include your name, credentials, address, email address, phone number, and employer.
You provide this or your employer may provide this on your behalf. The information given may include your name, contact details such as address, phone number and email address (business or personal), age, nursing license, and any other information related to your membership.
You provide this when you make a purchase with NASN for a membership, an event, publications and/or merchandise, or make a donation. The information given may include financial information and any other information related to the purchase. You may elect to save and store payment information for future use on the Site. Payment transactions are encrypted using SSL technology. Online purchases are conducted by a third-party credit card processing service.
You provide this when you elect to share demographic information in the NASN database profile or the NASN website profile. The information given may include your photo, area of practice, certifications, education, job history, union affiliation, and more.
Personal Data NASN collects from you
With regard to each of your visits to NASN’s Site, NASN uses tracking technologies to automatically collect technical, visit and location information.
Technical information may include Internet Protocol (IP) address used to connect your computer or device to the Internet, computer or device type, browser type and version, time zone setting, operating system, platform, Internet service provider, and domain names.
Information about your visit including pages you viewed or searched for, page response times, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), website usage, referring/exit pages, date/time stamp, and methods used to browse away from the page.
Please see the Tracking Technologies section to learn more about how NASN uses Tracking Technologies to collect this Personal Data.
How NASN uses your Personal Data
NASN will only process your Personal Data, including sharing it with third parties, where (1) you have provided your consent which can be withdrawn at any time, (2) the processing is necessary for the performance of a contract to which you are a party, (3) NASN is required by law, (4) processing is required to protect your vital interests or those of another person, or (5) processing is necessary for the purposes of NASN’s legitimate commercial interests, except where such interests are overridden by your rights and interests.
Personal Data that you give NASN
NASN may use Personal Data that you provide directly to NASN for the following purposes:
- to carry out NASN obligations arising from your membership, or any other contract entered into between you and NASN and to provide you with the information, products and membership services that you request from NASN;
- to organize events that you have purchased or registered for, and to provide you with information, and other materials, relating to the content of the event, the speakers, sponsors and other attendees;
- to respond to your questions and provide related membership services;
- to provide you with information about other events, products and services NASN offers, provided you have not opted-out of receiving that information;
- to provide you, or permit selected third parties to provide you, with information about events, products or services NASN feels may interest you, provided you have given your consent; and
- to notify you about changes to NASN’s membership service.
Personal Data NASN collects from you
NASN will use Personal Data that NASN has collected about your use of NASN’s Site:
- to administer the NASN Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve the NASN Site to ensure that content is presented most effectively for you and your computer;
- as part of NASN’s efforts to keep the NASN Site safe and secure; and
- to measure or understand the effectiveness of advertising NASN serves to you and others, and to deliver relevant advertising to you.
Disclosure of your Personal Data
NASN may share your Personal Data for the purposes described in this Policy with:
- a member of the NASN group including staff and NASN Affiliate organizations;
- partners, suppliers and sub-contractors, for the performance of obligations arising from your membership, or any other contract NASN enters into with them or you or to provide you with the information, products and membership services that you request from NASN;
- analytics and search engine providers that assist NASN in the improvement and optimization of the NASN Site;
- trusted third-party companies and individuals to help NASN provide, analyze, and improve the Site and NASN membership services (including but not limited to data storage, database management, web analytics, learning management systems, e-mail marketing, event mobile apps, and payment processing); and
- if NASN or substantially all of its assets are acquired by a third party, in which case Personal Data held by NASN about its customers will be one of the transferred assets.
NASN will only transfer your Personal Data to trusted third-parties who provide sufficient guarantees in respect of the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.
Please keep in mind that if you disclose Personal Data through communities on NASN’s Site, this information may be collected and used by others. NASN does not monitor messages shared in online communities or private online communications.
How you can change, access or remove Personal Data
To manage your name, contact information and demographics such as area of practice, go to the Personal Info in your NASN database profile at https://my.nasn.org/my-profile?&tab=account. The information in your NASN database profile is visible to NASN only.
To manage the photo, bio and demographics such as education and job history, go to the NASN website profile at https://www.nasn.org/nasn/sectiondirectory/profile. The information in your NASN website profile is connected to the online directory and contributions your make in NASN’s online communities.
To manage payment information you elected to save and store for quarterly membership payments, you will need to reset the information by completing the membership application here https://my.nasn.org/memberships/become-a-member. Select QUARTERLY INSTALLMENTS when asked if paying one annual fee or quarterly installments, enter payment information, CHECK the 'save this credit card' box, and CHECK the 'auto pay' box.
Additionally, you can contact NASN at email@example.com.
To manage what others can see in the online directory and in your NASN website profile, go to the Privacy Settings in your NASN website profile at https://www.nasn.org/nasn/sectiondirectory/profile/myaccount/my-settings?section=privacy.
To manage your visibility in the online directory, go to the Privacy Settings in your NASN website profile at https://www.nasn.org/nasn/sectiondirectory/profile/myaccount/my-settings?section=privacy.
To manage your NASN marketing and other mailing list preferences, go to the Personal Info in your NASN database profile at https://my.nasn.org/my-profile?&tab=account.
To manage your preferences for receiving online messages from community managers and administrators, go to the Email Preferences in your NASN website profile https://www.nasn.org/nasn/sectiondirectory/profile/myaccount/my-settings?section=email.
To manage your community discussion list subscriptions, go to the Community Notifications in your NASN website profile https://www.nasn.org/nasn/sectiondirectory/profile/myaccount/my-settings?section=subscriptions.
Additionally, you can click on the unsubscribe link within any NASN marketing message, community manager or administrator message, or community discussion list subscription.
NASN uses push notifications in its annual conference event app to update you about event activities. If you have installed the event app on your device and no longer wish to receive push notifications, you may turn them off at the device level.
Upon request, NASN will provide you with your Personal Data held by NASN. Requests typically receive a response within thirty (30) days.
If you want NASN to remove your Personal Data, please contact NAS N at firstname.lastname@example.org. Requests typically receive a response within thirty (30) days.
Subject to applicable law, you have the following rights in relation to your Personal Data:
Right of access: If you ask NASN, NASN will confirm whether NASN is processing your Personal Data and, if so, provide you with a copy of that Personal Data (along with certain other details). If you require additional copies, NASN may need to charge a reasonable fee.
Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to have it rectified or completed. If NASN has shared your Personal Data with others, NASN will tell them about the rectification where possible. If you ask NASN, where possible and lawful to do so, NASN will also tell you with whom NASN shared your Personal Data so that you can contact them directly.
Right to erasure: You may ask NASN to delete or remove your Personal Data and NASN will do so in some circumstances, such as where NASN no longer needs it (we may not delete your data when other interests outweigh your right to deletion). If NASN has shared your data with others, NASN will tell them about the erasure where possible. If you ask NASN, where possible and lawful to do so, NASN will also tell you with whom NASN shared your Personal Data so that you can contact them directly.
Right to restrict processing: You may ask NASN to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of that Personal Data or object to NASN processing it. NASN will tell you before we lift any restriction on processing. If we have shared your Personal Data with others, we will tell them about the restriction where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so that you can contact them directly.
Right to data portability: You have the right to obtain your Personal Data from NASN that you consented to give NASN or that is necessary to perform a contract with you. NASN will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
Right to object: You may ask NASN at any time to stop processing your Personal Data, and NASN will do so:
If NASN is relying on a legitimate interest to process your Personal Data — unless NASN demonstrates compelling legitimate grounds for the processing; or
If NASN is processing your Personal Data for direct marketing.
Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, that affect you, unless such processing is necessary for entering into, or the performance of, a contract between you and NASN or you provide your explicit consent to such processing.
Right to withdraw consent: If NASN relies on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way NASN has handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.
You may exercise your rights by contacting NASN at email@example.com.
NASN will store your Personal Data, in a form which permits NASN to identify you, for no longer than is necessary for the purpose for which the Personal Data is processed. NASN may retain and use your Personal Data as necessary to comply with NASN legal obligations, resolve disputes, and enforce NASN agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, NASN will try to delete your Personal Data quickly upon request.
NASN will retain your information for as long as your account is active or as needed to provide you with access to NASN’s Site. If you wish to cancel your account or request that NASN no longer use your information to provide you service, contact NASN at firstname.lastname@example.org. NASN will retain and use your information as necessary to comply with NASN’s legal obligations, resolve disputes, and enforce NASN agreements. NASN maintains one or more databases to store your Personal Data and may keep such information indefinitely.
The Personal Data that you provide to NASN is generally stored on servers located in the United States (U.S.). If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through NASN’s Site, it will be transferred to NASN servers in the U.S. and that the U.S. currently does not have uniform data protection laws in place
Although NASN uses security measures to help protect your Personal Data against loss, misuse or unauthorized disclosure, NASN cannot guarantee the security of information transmitted to NASN over the internet.
All information you provide to NASN is stored on secure servers.
Any payment transactions will be encrypted using SSL technology.
You do not have to accept cookies and consent can be withdrawn at any time. See “how to control cookies” below. If you do not accept or delete cookies, some areas of the Site that you access may take more time to work, or may not function properly.
What are cookies
Cookies are pieces of data sent to your browser when you visit a website and stored on your local computer or mobile device. Cookies may store user preferences and other information. For example, cookies can store your session information for easy log-in to a website or platform, or may allow websites to record your browsing activities (for example, number of page views, number of visitors, and time spent on each page). Cookies cannot read data off your hard disk or read cookie files created by other sites.
The information that NASN collects with cookies allows NASN to statistically analyze usage of the Site, and to improve and customize NASN content and other offerings. However, NASN only discloses information collected with cookies to third parties on an aggregated basis without the use of any information that personally identifies you.
Below is more information about cookies you’ll receive on the NASN Site.
Strictly necessary cookies
These are cookies that are required for the operation of the Site. They include, for example, cookies that enable you to log into secure areas of NASN’s Site, use a shopping cart or make use of e-billing. These cookies are strictly necessary to deliver the Site and therefore cannot be refused. Without these cookies, basic functions of the Site would not work.
For example, the Site uses a cookie called “ASP.NET,” a session cookie used to track a visitor’s identity during a particular session, and a cookie named “HLAuthToken,” which contains credentials to authenticate a user.
Where you consent to their use, the NASN Site uses tracking cookies through Google Analytics. These cookies allow NASN to recognize and count the number of visitors and to see how visitors move around the Site when they are using it. This helps NASN improve the way the NASN Site works, for example by making sure visitors are finding what they need easily. The information collected through these cookies include anonymous traffic statistics, like number of page views, number of visitors, and time spent on each page.
Where you consent to their use, the NASN Site uses Choozle and Simpl.fi Smart Container tags and data-targeting features. These smart container tags contain retargeting pixels that collect cookies.
The information collected is used to understand your needs and provide advertisements relevant to your interests. The information is only distributed to the services used to execute the tailored content experience.
You can exercise advertising cookie choices by visiting http://www.adsrvr.org/opt-out.html.
How to control cookies
You can delete cookies on your computer at any time by checking the delete cookies option in your browser of choice. Please note that after you delete your cookies, you may be asked to login again on many websites where you may have stored a login cookie. And, on the NASN’s Site, you may be prompted to re-consent to NASN’s cookie usage to continue your visit.
Please follow the links below to helpful information for the most popular browsers:
You can prevent your data from being collected by Google Analytics on the Site by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser at the following link https://tools.google.com/dlpage/gaoptout?hl=en.
You can exercise advertising cookie choices by visiting http://www.adsrvr.org/opt-out.html.
NASN Site is not directed to children under the age of 13. If you are not 13 years or older, do not use NASN’s Site. NASN does not knowingly collect Personal Data from children under the age of 13. If NASN learns that Personal Data of persons less than 13 years-of-age has been collected through NASN’s Site, NASN will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personal Data to NASN’s Site without your consent, then you may alert NASN at email@example.com so that NASN may take appropriate action to remove the minor's Personal Data from NASN systems.
Links to third party sites and services
Changes to this Policy
Last Updated: December 2, 2019