Policy for Online Community Violations

The SchoolNurseNet (SNN) Code of Conduct outlines community rules and etiquette guidelines. The rules and guidelines are not all-encompassing but do provide an outline and direction for appropriate participation in NASN's online community website. To preserve a space that fosters trust and diversity; where community members can grow in professional confidence and ability through sharing knowledge, information, and feedback with each other, NASN reserves the right to close or delete content as well as moderate or terminate a person's participation in communities.

NASN does not actively monitor all content shared on the community website, nor does NASN undertake editorial control of postings. However, if any inappropriate content is brought to the attention of NASN, it will take all appropriate action such as has been described. In any action taken by NASN, it is always NASN's intent to ensure the best possible experience for community participants.

If you have questions for NASN regarding appropriate content, please reach out to a community administrator or to NASN at nasn@nasn.org. Remember that the community website is provided as a service by NASN, but it is the community members who bring the community to life.

Possible Appropriate Action for Code of Conduct Violations

  • NASN reserves the right to close a discussion. This action is common in circumstances where there is an abundance of "me too" responses or when community leaders need time to evaluate a post that may be inappropriate. A response to the discussion will be posted by NASN explaining why the discussion was closed.
  • NASN reserves the right to delete a discussion. NASN generally will only delete a post when there is a Code of Conduct violation or if a discussion is outdated and may cause confusion or contain erroneous information. For posts that are deleted because of a Code of Conduct violation, an email, private message, or phone call is communicated to the author explaining NASN's action.
  • NASN reserves the right to edit a discussion. However, NASN generally will request that the author edit the post or reply to the existing message with clarifying or corrective language.
  • Community participants who violate the Code of Conduct are contacted by NASN and reminded of the Code of Conduct.
  • Community participants who violate the Code of Conduct a second time are contacted by NASN and may be placed in moderation for 30 days, where discussions and other content from their accounts are reviewed by NASN before being posted online.
  • Community participants who violate the Code of Conduct a third time are contacted by NASN and may be placed in moderation indefinitely or removed from the community completely.

Appeal Process

Community participants may not appeal the closing or deleting of discussions. They may request additional information.

Community participants may not appeal being placed in moderation. They may request additional information.

Community participants may appeal removal from the community completely. Appeals will be reviewed by the NASN community leadership team, NASN executive director, and NASN president. Appeals should be sent to NASN at nasn@nasn.org and include the following.

  • Full Name
  • Email address
  • Telephone number
  • Why you feel the removal should be overturned. Be sure to include as much detail as needed to support your request.

Additional questions or comments can be directed to a community administrator or to NASN at nasn@nasn.org.